Trouble Viewing?

How it all began . . .

Jeff Lavoie, Owner and CEO of All-Ways Accessible, began working in the construction industry when he was in high school. He worked with a local contractor framing houses. He also worked with his Dad, who owned a business doing concrete finishing. When Jeff finished high school, he chose to enter the U.S. Army, where his career path took a rather drastic turn. The Army, in its infinite wisdom, decided to send Jeff to nursing school, where he received training as a licensed practical nurse (LPN). He served as an Army medic and obtained additional medical citations.

Upon being honorably discharged from the military, Jeff returned home to New Hampshire (NH) and began working as a nurse. First he worked in a large local hospital. Then he moved to a durable medical equipment company that specialized in custom wheelchairs and rehabilitation equipment.

He quickly discovered that he could provide people with the means to get around via the use of a wheelchair or other mobility devices, but getting in and out of their homes, or even just getting to the 2nd floor, proved a much greater challenge. So Jeff started working with different lift manufacturers, attending training schools and educating himself on the different code and safety regulations for the various products. He began installing stairlifts and ramps for his wheelchair clients, and then later on, after obtaining an elevator mechanic’s license from the State of New Hampshire, he began working with vertical wheelchair lifts, for both homes and businesses. As Jeff started to do more of these types of lifts, he saw an opportunity. At the time, the Americans with Disabilities Act, passed in 1990, and the concept of accessibility for people with disabilities was just beginning to have an impact on society. Jeff decided to branch out and start his own company which would focus on providing accessibility solutions for people with disabilities. In 1996 All-Ways Accessible, Inc. was born.

After working from home for about a year, All-Ways Accessible began to grow. Jeff became very busy selling and installing product. He decided that he needed some help. It was that desicion that allowed that All-Ways Accessible spead it's wings and start to be recognized as the leader in Northern New England in Lifts and Elevators. First it was some office help then it was technicians.

In December of 1997, they moved All-Ways Accessible out of Jeffs house and into a small office complex located at 128 Hall Street in Concord, New Hampshire (NH). The company had 2 employees, a hand full of different products and served customers mainly in New Hampshire. One of those employees, Mike Racki, is still employed at All-Ways as Project manager.

Today, All-Ways Accessible occupies just over 6000 square feet of space, employs 17 people, specializes in stairlifts, wheelchair lifts, residential home elevators, limited use limited access elevators (LU/LA), dumbwaiters, material lifts, patient lifts, modular ramps, and works with over 20 different manufacturing partners. All-Ways Accessible serves customers throughout New Hampshire (NH), Maine (ME) and Vermont (VT.

All-Ways Accessible has recently undergone a major renovation to its showroom. It now boasts two working residential elevators, an IGD and a hydraulic model. There are also two different brands of stairlifts, along with modular ramping products, and patient lift demo equipment.

Our Mission

The mission of All-Ways Accessible is to provide access solutions, via Elevators & Lifts, for residential and commercial customers.

We value teamwork, from the initial consult through the completed installation and then service after the sale; we are professionals. Therefore, we only partner with manufacturers who make safe, proven, reliable products.

We stand behind everything we sell with our customer satisfaction motto: "We All-Ways make it right."


Team All-Ways Accessible

Jeff Lavoie stair climber me
Licensed Elevator Mechanic, NH, ME, VT
Licensed Elevator Inspector, NH
Certified Aging in Place Specialist C.A.P.S.
Certified Graduate Associate C.G.A

Jeff oversees the sales department and the installation & service department. He is the All-Ways Accessible code guru. He sits on the board of directors for the Associated Builders & Contractors, NH/VT Chapter. He also sits on the board of the New Hampshire Home Builders & Remodelers Association.  Not to mention, he teaches the Certified Aging in Place Specialist C.A.P.S. classes.

Dave Porterstair glide me
Elevator & Lift Specialist

Dave comes to us with a multifaceted background in project management, new home design, and business development. His focus is always "customer first" as he strives to make the clients experience as positive and rewarding as possible. Whether the project is a private elevator in a new home, or commercial accessibility solution in a church or school, Dave will offer the expertise and personal commitment to make the project a success.

Ciara Robillard
stair climber vt
Elevator & Lift Specialist

Ciara came to All-Ways Accessible with a communications and healthcare background. She loves working with clients to find solutions to accessibility issues.  She covers VT and Western NH, and all the SureHands evaluations in NH, ME, and VT. 


Jayne King
Service Coordinator 

stair glide vt

Jayne came to the All-Ways team with a diversified background in the high-tech arena. She schedules the mechanics, orders parts, and even runs the fork lift truck! When asked what she likes best about working in this environment, she says she likes to help people. She understands the urgency of their equipment working for them and does everything she can to get it fixed as soon as possible. 


Jackie Herlihy
Controller Stair chair Me

Jackie came to All-Ways Accessible from the High Tech, Manufacturing business where she held various roles in Finance. She continues to be active with the Institute of Management Accountants where she has been a past board member helping to maintian education in this field.  It is a pleasure working on the All-Ways Accessible team in support of the company mission. We all help serve each of our new and exisiting customers with the same strong spirited attitude.  It is fun to work together when you know everyone shares that common goal. 

Mike Racki
Project Manager
Licensed Elevator Mechanic, NH, ME, VT stair glide vt
Licensed Elevator Inspector, NH

Factory Trained Technician

As the most senior member of our technical staff, Mike is a very versatile member of the installation / service team. His technical expertise, which comes from years of installing literally hundreds of different types of lifts, lends to the quality assurance All-Ways Accessible strives for on each installation. Mike is a licensed elevator mechanic in New Hampshire, Maine and Vermont. 


Cathy Cronin
Sales Ad
ministrative Assistant/Receptionist 

Cathy joined the All-Ways Accessible team in November of 2016.   Most recently, Cathy worked at a nearby “Retirement Community” planning and implementing social programs for their independent residents. It’s no accident Cathy loves working here…she really enjoys helping others, and All-Ways Accessible offers the equipment to do just that.



Gottlieb "Jay" Stoll stair climber me
Licensed Elevator Mechanic, NH, ME, VT
Licensed Elevator Inspector, NH
Service and Repair Specialist                                             
Factory Trained Technician

Jay gives meaning to the word "service" in the phrase "Service Department". He repairs and maintains all the different lift products that All-Ways Accessible installs. His technical expertise, which again, comes from years of working on a variety of different equipment, enables him to fix "just about anything"! When asked what he enjoys most about his job at All-Ways Accessible, "my job presents me with a unique combination of challenges, variety and independence that I enjoy."

Gerry Buchanan stair chair vt

Licensed Elevator Mechanic, ME, NH
Accessibility Inspector, NH 
Accessibility Mechanic, VT
Factory Trained Technician                                             

Gerry has been involved in the installation of all the products All-Ways Accessible sells. Gerry will do what is necessary to get the job done right. He does many of the stair-lift installs and is now doing service on most equipment.


Andrew Fortin, Factory Trained Technician

Accessibility Mechanic, NH, VT

Factory Trained Technician

Drew came from an electrical background. Since joining AWA, Drew has completed training at Stannah Stairlifts, Handi-Move patient lifts, and Bella Elevator.  He is an asset to the AWA team as an installer of stairlifts, vertical wheelchair lifts, patient lifts, and assists with elevators. He has recently completed his two year apprenticeship and is now eligible to take the exams and become a licensed accessibility mechanic in New Hampshire, Maine, and Vermont. 


Nickolas Bailey, Service and Install Technician                          

Nick came to All-Ways Accessible with training in robotics and other positions with electrical mechanical backgrounds.  He installs stairlifts and assists with elevators and wheelchair lifts. He has been transitioning to service and works on residential applications. Nick is an active Sargeant E5 in the Army National Guard and sometimes takes a short leave for training, and may be called for duty. With more on the job and factory training, Nick will be eligible to take exams for licensing. 


Video Overview of Company

View a video of company President Jeff Lavoie discussing some of what we do.


Who is Waldo?

A Bear in Search of a Better Life...stairlifts me

Waldo used to work for a local New Hampshire liquor broker as a promotional representative for Jack Daniels. He was an associate of Rich Early, who was a regional sales manager for the company. Waldo and Rich worked long hours together doing product promotions in local bars, ski areas, and restaurants as well as tastings and other special events in liquor stores. After working a string of late nights and long weekends, Waldo turned to Rich and said, “Bud, I need to find a new gig; this one is killing me!”

Rich looked at him for a long time, taking in his brown fur and the lumpy stuffing. “What else are you going to do?” he finally asked. “You’re a bear for Pete’s sake and a stuffed one to boot!”

Waldo just shook his head. “The late nights and weekends are wearing on me. Plus, I’d rather use my talents selling something more uplifting, more substantial. I’m a good promoter; people love me! I want to represent products that help people. I want to make a difference.”

Rich looked at him and smiled. “Bud, I just might have a solution. Let me talk to my sister Liz. She and her husband Jeff own All-Ways Accessible. They sell elevators & lifts; products that help people make their homes and business more “visitable” for people of all abilities. They might be able to use someone with your talents.”

A Bear With A Purpose . . .

Rich did as he promised. He talked to Jeff and Liz about Waldo, and they loved the idea of hiring a sales savvy bear who could help them spread the word about “visitability.” Waldo joined the All-Ways Accessible team as the community liaison and was recently promoted to Vice President of Public Relations. He’s now responsible for running programs like the annual Food Drive to help support the NH Food Bank, the annual toy drive for the US Marine’s Toys for Tots campaign, and even a local coat drive! Waldo works very hard planning and running All-Ways Accessible community outreach programs, and he’s always looking for new and different ways to make a difference.

In addition to his public relations responsibilities, Waldo does his utmost to promote better, more accessible living for everyone. He helps out at home shows, where he especially loves meeting kids. He goes on site visits and turnover visits with elevator clients so he can demonstrate all the features of a home elevator. Waldo really enjoys going on patient lift evaluations and installations. He loves showing people how to use them and also to help put them at ease when they use them for the first time. When Waldo is not visiting job sites or working a home show, he’s here in our showroom helping out with home elevator and stair lift demonstrations. If you would like more information on All-Ways Accessible community outreach programs, Email Waldo.